Today’s article will help you to deal with the SYSTEM_SERVICE_EXCEPTION error, which appears on the blue screen of death in Windows. There are several reasons for BSOD with this error: excessive RAM usage, video driver errors, incorrect data transmitted to the system kernel code.
We have multiple methods for solving this problem. Some of them are simple, some require more attention from the user. Nevertheless, we hope it will help you.
There are several variations of the SYSTEM_SERVICE_EXCEPTION error:
- system service exception netio sys
- system service exception win32k sys
- system service exception ntfs sys
- system service exception eamonm sys
- system service exception atikmdag sys
- system service exception ks sys
Update your Windows
Windows updates are packages with new features and fixes for your operating system (also known as patches). Windows is usually set to check and download updates automatically, but it can also be done manually using Windows Update service. So if you have the SYSTEM_SERVICE_EXCEPTION, we recommend you to check immediately for updates – maybe you are using an old build or have encountered a new glitch in the system, which should be hot fixed. Go to the Start menu and select the Settings menu. When in Settings, click on the “Update and Security” icon to check update status. In that menu, you just need to click on the “Check for updates” button and wait a bit.
Check system files with the integrated utility
Click on the Start Button and type cmd in the search bar. Run cmd.exe from the list as administrator (right-click on the icon and select the admin option). Alternatively, you can just press Win+R and type cmd, and then hit Enter.
In the window that will appear, you will need to type the following command – chkdsk /f /r – and hit Enter again. When Command Prompt says that the tool was unable to run, you must press “Y” to confirm that you want to initiate a check after the next system restart. This procedure will find and fix all corrupted sectors on your hard drive (if there are any).
Update your graphics card drivers
As we already mentioned above, the problem with SYSTEM_SERVICE_EXCEPTION may occur due to outdated video card drivers. Therefore, you should definitely check them before trying other methods. Here are two ways we find best for this task.
Use the Device Manager tool to updated drivers:
- Open device manager by right clicking “This PC” icon on your desktop and selecting the option you need (or press Win+X and select it from the list).
- Find “Display Adapters” submenu and open it.
- Right-click on your graphics card and select “Properties.”
- Go to the “Drivers” tab and click “Update driver.”
- In the next window, select “Search automatically for updated driver software.”
However, we must admit that manual driver updates with Windows tool are not the best solution as it does not guarantee to work 100% of the time. That is why we recommend either downloading a driver pack or using third-party programs developed specifically for updating drivers and fixing driver-related errors on your computer. For the second method, we will suggest using a utility called RocketFixer. It scans your system and tells what drivers are out of date. Downloading and installing them can be set to the automatic mode, so it would take a few clicks to complete the procedure.
Disable your webcam
Sometimes some devices (internal and external as well) such as a web camera integrated into your monitor or laptop may cause the SYSTEM_SERVICE_EXCEPTION. To see whether it is the source of the problem, you should try to disable the webcam. It is very easy to do:
- Open Device Manager (press Win+X on your keyboard and select the option from the list).
- Go to the “Imaging Devices” menu.
- Right-click on your integrated webcam and select “Uninstall.”
This is just an example, so it might not be your web camera that causing the error – it can be another device. That is why we recommend you to uninstall other devices one by one to find which is responsible for the system service error.
Uninstall antivirus programs
If you have an antivirus installed on your computer such as Kaspersky, Dr. Web, McAfee, and others, we advise you to visit their official website to find out how that software can be deactivated. Or you can just uninstall your antivirus completely to see if it is causing the error. Normally we would not suggest doing so and leaving your computer unprotected, but lately, there have been reports about antivirus software responsible for the blue screen of death with the SYSTEM_SERVICE_EXCEPTION error. If it was your antivirus, after all, you should try another antivirus solution or maybe install lightweight antimalware programs such as Plumbytes.